If you need a replacement or additional key for a shared / communal entrance door or gates please contact the Customer Service Team. Some keys and fobs often have to be ordered from the suppliers and so may take several days to arrive. In some cases, the charge from the supplier for an electric fob can be significant and we have to pass on this cost. Please note we do not have access to keys for your individual front door.

In the event there is a door entry code for access and you have mislaid the code then please contact our Customer Services Team who will be able to assist you. Door codes can only be provided to owners or authorised contacts on the account.